Contact White Barn
We’re here to help with any questions about our candles and home fragrances
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible. Whether you need help choosing the perfect White Barn candle scent or have questions about our products, we’re here to assist you.
Frequently Asked Questions
If you purchased White Barn products through Amazon, you can track your order directly through your Amazon account. Simply log in to Amazon, go to “Your Orders,” and find your White Barn purchase to see the shipping status and tracking information. For any issues with your order, Amazon’s customer service can assist you.
Return policies vary depending on where you purchased your White Barn products. For Amazon purchases, you can return items within Amazon’s standard return window (typically 30 days). If you bought from Bath & Body Works stores, their return policy applies. Please contact the retailer where you made your purchase for specific return instructions.
For wholesale or bulk inquiries, please email us at support@whitebarnbrand.com with details about your business and the quantity you’re interested in. We can provide information about bulk purchasing options and connect you with appropriate resources for larger orders of White Barn products.
The best way to stay updated on new White Barn candle scents and seasonal collections is to follow us on social media (Facebook, Instagram, Pinterest, Twitter). We announce all new releases, limited editions, and exclusive scents through our social channels. You can also check Amazon regularly, as they typically carry our latest collections.
White Barn candles are made with premium soy wax and lead-free wicks for a clean burn. However, as with any candle, we recommend keeping them out of reach of pets and never leaving them unattended. Some pets may be sensitive to certain fragrances, so monitor your pet’s reaction when burning any scented candle. If you have concerns, consult your veterinarian.